Refund policy

We are only responsible for you package until it reaches the shipment service you requested. In the case that your shipment is  lost or damaged in transit, YOU are responsible  to file the claim with your carrier once your order leaves your hands. We are NOT responsible for ANY order that become lost in transit. We are not responsible for ANY shipments send forwarding service or companies, regardless of the shipping service you have requested. We are also NOT responsible for any weather or carrier related damages or delays to your shipment.

Please make sure your address is correct before placing your order. we will not be responsible for any incorrect address inputted  by customers. Our package are NOT insured. Once again, we are not responsible for any package once it transfer to the carrier, and becomes the carriers responsibility to handle shipping delays and damages once they are receive it.

Shipping fees are NOT refundable. Again, please make sure all addresses are correct before placing your order. We cannot refund fees for packages with the wrong address on the customers part.

Thanks you for choosing Suds-N-More.com for your soap needs!